Louder Than Life is committed to providing a great experience for our fans with disabilities. Louder Than Life has an Access Center that provides the following services facilitated by a dedicated team of professionally trained staff.  

ACCESSIBILITY

WHAT DOES THE FESTIVAL PROVIDE?
  • General Event Information (Braille and large print available) 
  • Private portable accessible restrooms (others located at all portable restroom areas)
  • Mobility-device charging and storage
  • Chilled medication storage (Ice chest only)
  • Private personal hygiene and family services (changing/feeding) area
  • Details on American Sign Language Interpreters services 
  • Information on access to seated ADA stage viewing platforms. See below for more details.

Please visit the Access Center located inside the main festival entrance for more details and assistance. ADA assistance is also available at the Concierge tent inside the VIP area. 

DO I NEED AN ACCESS WRISTBAND TO USE ALL OF THE ACCESSIBILITY SERVICES?

No. The Access wristband is only needed to access the accessible stage viewing platform(s) and not required for any other ADA services provided by the festival. 

HOW DO I ACCESS THE VIEWING AREA(S)?

We will have Accessibility staff in the campgrounds, ADA parking, and the Access Center inside the festival grounds. All Access staff will be able to give you a wristband to access the seated ADA viewing platforms that are only located in the GA sections. Note viewing platforms are first come first serve and do tend to fill up for popular acts, plan accordingly. 

WHAT SERVICES DO YOU PROVIDE FOR DEAF/HARD OF HEARING PATRONS?

Deaf/Hard of Hearing patrons can request an access wristband at the Access Center. This wristband is to show Festival staff that the patron plus ONE companion is eligible to enter the accessible viewing area with ASL Interpreters. The access wristband is non-transferrable.

IF I AM IN WHEELCHAIR, CAN I GET AROUND?
The campgrounds and festival grounds are a combination of concrete, asphalt and natural terrain. We have done our best to accommodate for mud, branches, roots and dramatic inclines but they do still exist. Please be safe, we will have staff on hand at the Access Center to direct you to the best route to stages, platforms, and activations.
The Festival does not provide personal care or push services of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use any other power-driven mobility devices will be reviewed on a case-by-case basis.
Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the festival venue.
WHAT IF I NEED SEATING?

Louder Than Life is a general admission event with no assigned seating.  Due to capacity and safety concerns, Louder Than Life does not allow lawn chairs. Exceptions can be made for a medical necessity.  Please email access@louderthanlifefestival.com to make this request.  

ARE SERVICE ANIMALS ALLOWED?
Pets are not allowed within the festival grounds. However, ADA-recognized service animals, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Fan Notice of Responsibility for a Service Animal. Please enter through the main festival entrance and visit the Access Center for assistance.
Note: ESA animals are not allowed
CAN I BRING PRESCRIPTIONS OR SPECIAL DIETARY FOODS?
Outside food and drink are not allowed inside the festival, but if you have a special medical dietary restriction, enough food for the one person for the day will be allowed. Fans are allowed to bring their medically necessary materials and medications into the festival, provided that all medicine has a prescription label with the fan’s name. Medicines needing to be inhaled or smoked are prohibited unless in a prescribed inhaler. Please note: Drugs of any kind (incl. cannabis, cannabis products) are prohibited.
Staff at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please do not dispose of these items in other trash bins at the festival.
IS THERE ADA PARKING?

Designated parking for fans with disabilities will be available for purchase at the event within Lot A adjacent to South Wing C and the festival grounds.  ADA parking is available on a first-come, first-served basis. You must have a valid state issued Disabled Person Parking placard, permit or license plate-as well as proof it belongs to you for entry into Lot A. There will be a courtesy ADA shuttle from Lot A to and from the festival entrance. 

IS THERE ADA CAMPING?

Yes, Louder Than Life is committed to making the events accessible to everyone and there will be designated camping areas available in both RV and Car-Tent Camping areas. There will be a courtesy ADA shuttle available to bring you to and from ADA camping and the festival entrance. Please email access@louderthanlifefestival.com with your request including your camping order number, so we can be prepared for your arrival.

WHAT WILL HAPPEN IN AN EMERGENCY EVACUATION?
Louder Than Life is a rain or shine event, however, there are several instances in which we would pause, evacuate or cancel the show due to inclement weather, including (but not limited to): severe thunderstorms, lightning in our festival radius, excessive wind, hail, flooding, or as directed by local emergency personnel.  
In the event of an evacuation due to weather, fans who drove to the event will need to seek shelter in their vehicles or return to the campgrounds (if possible) to wait out the delay. Fans that arrive via Rideshare or do not have access to a vehicle for shelter may be instructed to shelter in place in the Kentucky Expo Center’s South Wing C.  Fans will be informed of any emergency situation via audio and video announcements from the stages, the LTL App push notifications and social media.  We recommend fans download the LTL app and follow our socials to stay up-to-date with festival communication.  We also encourage fans to sign up for LENSAlert messages by texting “LOUDER” to 67283.
In the event of an evacuation, staff will provide direction to all fans and the Access Center staff will work directly with fans with disabilities to get to shelter safely. More information on evacuation procedures will be available on our Health & Safety Page, the festival map and at the Access Center. 
ADDITIONAL QUESTIONS ABOUT OUR ADA ACCESS & ACCOMMODATIONS?

Please email access@louderthanlifefestival.com

Connect with our community on our DWP ADA Facebook Group.