Accessibility Info
Our festivals are committed to making the events accessible to everyone. The festival is held outdoors. There are sometimes great distances between parking lots, camping, and stages. The campgrounds and festival grounds are a combination of concrete, asphalt and natural terrain. There will be an elevated viewing area at the main stage for those with anyone needing accommodations.
An Access Center with professionally trained staff will be set up next to the guest services at both entrances to assist at the event who can answer all questions, provide wristbands for the viewing platform, and additional services listed below.
What accessibility services does the festival provide?
Our Access Centers with staff that can provide information about our accommodations:
- Raised Accessible Viewing platforms
- Accessible Viewing options with chairs we provided
- Accessible Restrooms
- Mobility Device Charging locations
- Inclusive schedules, such as Braille & Large Print (available upon request with 30 days advance request)
- ASL Interpreted Shows
- The Access Oasis- a place designed for our fans to get cool and rest between shows – in two locations!
- The Reset space for our neurodiverse patrons to grab some quiet and rejoin the action
How do I access the seated viewing area(s)?
When you enter the festival grounds, visit our Access Center to obtain an Access Program wristband, this allows you access to the Accessible Viewing Areas and platforms.
Like all areas of our show, the Accessible Viewing Areas are first come, first served. Due to record attendance this season, DWP has a policy that one Access Program patron is allowed one companion with them into these areas - this also applies for our patrons that use our ASL Interpreters to enjoy the shows.
Chairs will be provided on the Accessible Viewing Platform and in the Ground-Level Accessible Viewing Areas. We ask our fans to respect each other and therefore we do not allow saving or reserving seats or areas on the platform.
Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry. To find these areas, stop by the Access Center and keep an eye out for the Access Program Map - coming soon!
What services do you provide for deaf/hard of hearing fans?
We welcome all fans, including those that use an ASL Interpreter to enjoy the shows.Fans that are Deaf/Hard of Hearing can request an ASL Viewing wristband at the Access Center. This wristband, like the Access Program wristband indicates that a fan and one companion are eligible to enter the ASL viewing areas.
If you would like to request an ASL Interpreter, please submit a request form HERE. Please make your requests as early as possible so our ASL interpreters can best prepare. The ASL interpreter request form will close one month prior to the festival. Note: while we will do our best to accommodate all ASL set requests. The earlier the request is made, the easier it will be for us to accommodate. All interpreter requests will not be guaranteed, and are subject to change.
As is the case for any of our Accessible Viewing areas, an ASL Interpreter Viewing Area wristband is required to enter this area, to get your ASL Interpreter Viewing Area wristband stop by the Access Center. The ASL Interpreter Viewing Area, like all our other Accessible Viewing Areas is first come, first serve. There will be a posted maximum capacity, when this capacity is reached our staff will no longer allow additional fans into the area. Your safety is our priority. (1) companion is eligible to enter the ASL viewing areas.
NEW For 2026! - Assisted Listening Devices:
We will have a limited amount of FM Based Assisted Listening Devices available for check out at both Access Centers.
If I use a mobility device, will I be able to get around?
Our festival features many newly tarred and paved pathways for ease of movement. There will still be distance to travel between stages.
The Access Center will be able to direct you to the best route to stages, platforms, and activations. The Festival does not provide personal care, golf cart rides, or push services within the festival grounds, and does not have any kind of wheelchairs for rent or loan.
Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by fans with mobility disabilities. For safety reasons, please note that guests may not use personal golf carts, all terrain vehicles, two wheeled scooters, or power driven mobility devices that move faster than a walking speed. Powered wheelchairs may also be charged at the Access Center. Fans should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit. Please note, the festival does not provide storage of mobility devices or charging equipment at any time. Mobility device accessible portable toilets are available at the ends of each bank of portable toilets throughout the festival venue.
Are service animals allowed?
Danny Wimmer Presents welcomes and supports the rights and attendance of all persons with disabilities who rely on the special skills of a trained service animal.
What we DO NOT support is pets being misrepresented by their owners as service animals. Please leave your pet at home.
SERVICE ANIMAL DEFINITION
A service animal is defined as any dog that is individually-trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.
Emotional support, therapy animals, or comfort animals are not considered service animals under the ADA and therefore are not allowed inside of the festival grounds or the festival campgrounds at our festivals.
SERVICE ANIMAL POLICIES
- Service animals must be accompanied and under the supervision of the handler with the disability at all times.
- Service animals are not permitted to be left unattended under any circumstances.
- Handlers are required to be prepared for, and clean-up after, their animals at all times.
- We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venue if that animal is deemed to be a health or safety threat to festival fans, staff, or other service animals, or in violation of our policies.
Can I bring prescriptions or special dietary foods?
Special Dietary Foods: While outside food is generally not allowed at Louder Than Life we recognize that some patrons may need to bring in small amounts of food as a reasonable accommodation. If you are in need of a medically necessary food accommodation, please email us at [email protected].
Prescriptions: We want you to safely enjoy our shows, if that includes carrying necessary medication with you, here are the guidelines:
- Prescription medication must be in the pharmacy bottle with a valid & current prescription stating: your name, medication name and dosage. Our medical staff will verify this if necessary.
- You must have a valid ID ready to present if requested.
- The name on your valid ID and the name on the valid & current prescription on the bottle must match.
- You are entering the event with sufficient medication for one day.
- Please Note: Drugs of any kind (incl. cannabis, cannabis products) are prohibited. Staff at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please do not dispose of these items in other trash bins at the festival.
Is There Parking For Fans With Disabilities?
Designated parking for fans with disabilities will be available for purchase at the event within Lot B. Accessible parking is available on a first-come, first-served basis for a $40 daily fee. You must have a valid state issued Disabled Person Parking placard, permit or license plate, as well as proof it belongs to you for entry into Lot B.
Is There Camping For Fans With Disabilities?
Yes, Louder Than Life is committed to making the events accessible to everyone and there will be accessible campsites available. Accessible showers will be available within camping. After reserving your campsite for Louder Than Life 2026, please fill out our Accessible Camping Registration Form, HERE.
There are complimentary accessible golf cart shuttles available to transport fans that are camping from the Campground to near the Campground Festival Entrance.
Only Access patrons and their (1) companion are permitted shuttle rides. Companions are not allowed to ride alone. Please note that we cannot operate ADA carts in the festival grounds due to public safety. You must make your way to one of our Accessible shuttle stops.
The Shuttle Route:
- Campground - Near Campground Access Center to near Campground Festival Entrance
What will happen in an emergency evacuation?
What is the Access Oasis and how do I use it?
The Access Oasis is a safe, clean space for fans to take a break during the festival, located at both the Cardinal Festival Entrance (shared with the Access Center) and just inside the West Wing Hall. These spaces are available on a first come first service basis, and each fan is permitted to bring one companion. Please note that seating is limited and entry will be paused once the area reaches capacity to ensure safety.
What is The Reset Space and how do I use it?
The Reset Space is a low-stimulus space for neurodiverse patrons to reset. This space is located in the West Wing Hall of Kentucky Expo Center, near Main Medical. Please note, this is not a lounge. A limited amount of noise canceling headphones will be available to check out, upon request to use within the designated Reset space.
Additional questions about our ADA access & accommodations?
Please email [email protected]
Connect with our community on our Official DWP ADA Facebook Group.