Festival Info
Location
Highland Festival Grounds
1016 Phillips Lane
Louisville, KY 40209
2024 Festival Map
Updated Map Coming soon. Map subject to change
Festival FAQs
What's the best way to get to the festival?
Louder Than Life takes place at the Highland Festival Grounds at the Kentucky Expo Center in Louisville, KY. The Highland Festival Grounds at the Kentucky Expo Center is conveniently located at the junction of I-65 and I-264 and has multiple entrances to paved parking lots. The grounds are located adjacent to the 1-65 and the Louisville International Airport. Please visit our Parking Info to learn all the ways to get to Louder Than Life.
What about the weather?
Louder Than Life is a rain-or-shine event, however, there are several instances in which the festival may be paused, evacuated, or canceled due to inclement weather, including (but not limited to): severe thunderstorms, lightning in the festival radius, excessive wind, hail, flooding, or as directed by local emergency personnel. We recommend fans review our Health & Safety page, so you can be prepared to get to safety in the event of inclement weather.
What ages are allowed?
This is an all ages event. All attendees, regardless of age, are required to purchase full price festival pass. We strongly encourage parents to bring hearing and sun protection for their children. Please note, however, that the festival features an adult environment, which may include strong language, mature themes, and behavior not suited for younger attendees. Parental discretion is advised.
Will re-entry be allowed at the festival?
Re-entry into the festival is not permitted unless you are camping on site and have a camping wristband or purchased a Hotel + Admission Package through JamPack. Once you have entered the venue each day, you will not be allowed to leave and come back in. Please plan accordingly. If there is an emergency and you must leave, please speak to a supervisor at the gate.
My friend is terminally ill and wants to attend the show. Can you do something special for them?
We work with Living The Dream Foundation, a great company that will do their best to accommodate these special fans when possible. They will screen all requests and reach out if there is an opportunity! Find out more and to contact LTD Foundation HERE.
Where can I go to pick up lost items during & after the event is over?
Lost & Found is located at the Info Booth near the entrance. In addition to visiting the Info Booth, there will be a link available on our website and festival mobile app during show days to search our found items database to see if your lost item has been turned in or submit a claim for your lost item. Post-show Lost & Found location will be shared on our social media during the show weekend.
Which stage and what time will bands be playing?
A full schedule with set times will be posted about two weeks before the show via our socials and mobile app.
What time do gates open daily?
Gate times are TBD and will be announced closer to the event. Usually gates open between 11am-Noon, however, this is subject to change.
Will alcohol be sold?
Yes. Beer, wine, and mixed drinks will be sold to those 21 or older with a valid government issued photo ID.
Will there be a sober living program?
Yes! Sober Life is a supportive and inclusive initiative designed for attendees who choose to enjoy the festival without the use of alcohol or drugs. The program offers a safe and welcoming environment with various activities, resources, and support to ensure everyone can have a fun and memorable festival experience. This program will also host (3) recovery-style meetings each day.
Will there be lockers?
Lockers will be available in the General Admission, Park Community VIP, and Top Shelf VIP areas. You can reserve a locker in advance HERE or on-site at the festival, subject to availability. Each locker measures 8”H x 12”W x 18”D and comes with a universal phone charger. Lockers can be reserved for a single day or all 4 days, and if you book for all 4 days, you can leave your items securely stored overnight!
How can I submit my band?
We are not currently accepting fan or band submissions for signed or unsigned artists. All lineup decisions are being managed through direct invitations. Please keep an eye on our official channels for updates regarding future submission opportunities for upcoming festivals.
Do you offer any special hotel rates for fans?
Yes! We’ve partnered with our friends at Jampack, to offer packages that include 4-Day Festival Passes and discounted hotel reservation. Hotel packages will be available to purchase during the 2025 Early Bird Presale.
How can I apply to be a vendor?
We are not currently accepting vendor applications at this time.
I am a breastfeeding mother - what are my options?
Breastfeeding mothers can come by the Info Booth/Access Center located near the main entrance of the festival. It is not private, so be prepared to bring in any covering you will need to feel comfortable. You can bring items necessary to pump into the venue (pump, small soft-sided cooler, ice packs, cover) however, we are not responsible for loss or damage of any items brought inside. If you have any questions feel free to reach out to access@louderthanlifefestival.com.
Allowed / Not Allowed Items
Please be advised that there will be elevated security measures in place for Louder Than Life. Please carefully check the list of prohibited items and arrive very early to allow extra time for screening. All entrances will have metal detectors; please plan accordingly.
*** WE DO NOT PROVIDE ON-SITE STORAGE FOR PROHIBITED ITEMS. ***
What is allowed in?
- Cell phones and small portable chargers
- Sunscreen (non-aerosol)
- One factory-sealed bottle of water (20 oz max size) or one empty plastic refillable water bottle (no Hydroflasks or Yetis)
- Binoculars
- Towels and light blankets – Note: Blankets will not be permitted in certain areas of the festival grounds for safety reasons.
- Small, point-and-shoot digital cameras
- Hats and sunglasses
- Earplugs
- Sealed packs of cigarettes and cigars
- Vape pens and e-cigarettes
- We strongly encourage you to not bring bags of any sort. If you must bring a bag, please abide by our bag policy below:
What is not allowed in?
- No chains, chain wallets, or spikes
- No metal containers (ex. Yetis or hydroflasks)
- No umbrellas
- No large bags, backpacks, or duffle bags – see bag policy in allowed items
- No camelbaks or other refillable hydration packs
- No chairs of any kind - including inflatable lounger air sofas
- No aerosol cans
- No coolers or picnic baskets
- No outside food or beverages - exception: one factory-sealed bottle of water (20 oz. Max size)
- No glass containers
- No strollers
- No video cameras or gopros
- No audio recording devices
- No laptops or tablets
- No professional cameras or cameras with removable lenses
- No selfie sticks
- No lasers or laser pointers
- No drones
- No hula hoops or totems
- No balloons or beach balls
- No confetti or glow sticks
- No whistles or air horns
- No fireworks or explosives
- No musical instruments of any kind
- No weapons of any kind
- No drugs or drug paraphernalia
- No pets (with exception of service animals) - see policy here
- No colors or patches
- No unauthorized vending or advertising
- No walkie talkies/two way radios
Your safety is our number one concern, so these items are also subject to change at any time and at the discretion of the security staff.
Can I bring a prescription medication or medically necessary food items into the festival?
Outside food and drink are not allowed inside the festival, but if you have a special medical dietary restriction, enough food for the one person for the day will be allowed. Fans are allowed to bring their medically necessary materials and medications into the festival, provided that all medicine has a prescription label with the fan’s name. Medicines needing to be inhaled, vaporized, or smoked are prohibited unless in a prescribed inhaler. Please note: Drugs of any kind (including cannabis, cannabis products) are prohibited.
Staff at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please do not dispose of these items in other trash bins at the festival. Please direct any further questions to access@louderthanlifefestival.com.
Cashless FAQs
What payment types are included under 'cashless'?
Credit/Debit cards, Apple Pay, Google Pay, Android Pay, Tap to Pay, and registered RFID wristband are all forms of accepted ‘Cashless’ payment types.
Can I still pay with a Credit/Debit card?
Yes, you can still use your credit or debit card at any point of sale terminal.
What forms of payment will be accepted?
Credit and debit Card payments will be accepted in addition to RFID wristband, Tap to Pay, Apple Pay and Google Pay.
Will all vendors accept RFID bands?
Both card payments and RFID wristbands will be accepted by all food and beverage vendors, and merchandise tents.
Will there be reverse ATMs?
Yes! We will have reverse ATMs on site, for you to exchange your cash into a prepaid Mastercard. There is a $5 minimum and $500 maximum transaction, with a $4.95 fee per card.
Will cash still be accepted in parking?
While cash is not accepted inside the venue, cash will still be accepted in day of show parking lots.
Will cash still be accepted in camping (general store, RV pump out, box office)?
Our General Stores in camping and the Box Office will be cashless. We will have reverse ATMs nearby for your use! If you are needing your RV pumped out, they will only accept cash.
What happens if I don’t use all of my money loaded onto my Pre paid card, issued by reverse ATM?
When using a reverse ATM, you will be issued a card which works as a Mastercard Gift Card, which can be used anywhere Mastercard is accepted.